Automatic Data Import


How secure is the broker link?

The broker link is provided by Yodlee - which provides the same data aggregation technology to over a hundred leading online banking sites and global financial institutions. http://corporate.yodlee.com/customerspartners_cu.shtml

Covestor does not store or have access to credentials, once entered they are maintained by Yodlee in a highly secure environment, http://corporate.yodlee.com/security_overview.shtml. The connection creates one way view only access to activity data (no personal data such as social security no etc).

The link is used only for the purpose of populating and updating your Covestor account. (View our complete Security Policy for further details of our security credentials).

If you would like to speak to one of our Operations team in person please contact us.



I have multiple broker accounts. How do I load them onto Covestor?

If you are trading in multiple different accounts you need to set up separate accounts on Covestor if you wish to use the automatic data import. Members tend to have different strategies in these accounts and so we separate these out to increase their following.

By using the automatic import all sub-accounts held under the same broker username and password will be imported.

You can consolidate accounts today using the manual entry process but will not be able to distinguish between them on the site.



I have just changed broker - what do I do?

If you have changed broker you will need to notify us. We will help to migrate your Covestor account so as not lose the performance history you have built.

Contact Us with details of your real name and existing username, telling us about the change, and we will provide you with the brief instructions to complete the migration. If the username or password for your existing broker account has changed, rather than a change of broker, update the details in the edit portfolio tab – in your Fact Sheet editor.



How often do you get data from my account?

Your data is imported at least once a day, as well as every time you log in to your Covestor account. With some brokers there is a delay of circa 24 hours in updating new trades - this is currently true for Tradestation.



I use the automatic import but my positions on Covestor do not match my holdings with my broker. How do I fix this?

All of your long and short equity positions (including ETFs) should appear on your holdings page. We plan to add cash, options, CFDs, bonds and CD's but these are not currently supported.

Should you identify any equity positions which do not reconcile to those in your broker account, please contact us with details and our data team will investigate.



I have a number of sub-accounts with my broker. How do I limit my Covestor
account to just one of those accounts?

At present all of the sub-accounts within your broker account are amalgamated into your Covestor account. We are not able to limit your Covestor account to one or more sub-accounts unless you are using the manual entry process.



Can I stop the automatic data import?

Yes. You can stop the import at any time. If you go to the “edit portfolio” tab of your Fact Sheet Editor and enter erroneous broker account details the link will be disabled and no further data will be imported to Covestor.

If you wish to remove your portfolio from the site, please contact us and we will delete the records in your account (converting you to a follower account). Note that once this data has been deleted it can not be re-instated.


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