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21-Aug-08
How To Talk To Customer Service Reps–IMPORTANT For Trading & Life
When I was booking my Japan trip, I impulsively booked a flight combo that was a really good deal, relatively speaking. Think $4k for 2 people for 3 roundtrip flights (my girlfriend and I are also going to her cousin’s wedding outside of Vancouver aka the initial excuse to travel so faaaaaaar), but when I had to change 1 of those flights, it cost me several hours talking to customer service reps from both Air Canada & Orbitz, everybody telling me it was impossible to change just 1 out of 3 international flights…but I didn’t believe a one of them.
And then, one kind Air Canada customer service soul, Jane, told me everyone else was lying and she processed my transfer rather quickly and for only a $200ish fee!
The key to my eventual success was … [visit site to read more]
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